Comprehensive Professional Systems Inc.
- Our Commitment to Your Privacy:
Comprehensive Professional Systems Inc.
(CPS) has a long-standing policy of protecting the confidentiality and security
of information we collect about clients and their members and employees for
which we provide audiological networks and billing services. We will not share
nonpublic information about you ("Information") with third parties outside of
your doctor or paying organization without your consent, except for specific
purposes described below. This notice describes the Information we may gather
and the circumstances under which we may share it. Your doctor or paying
its privacy practices.
- Why We Collect and How We Use Information:
We limit the collection and
use of Information to the minimum required to deliver services to your doctor
or paying organization and you. Such services include maintaining, reviewing
and processing your audiological transactions for payment.
- Information We Collect:
We limit the collection of information we require to the minimum to deliver superior service and to fulfill any legal and regulatory requirements.
- How We Gather Information:
We get Information directly from your
doctor or paying organization, when you apply for, access and use audiological
services offered by a participating CPS provider. We may verify this
information or get additional information from you, your doctor or your
- How We Protect Information:
Our employees are required to protect the
confidentiality of Information and to comply with our established policies.
They may access Information only when there is an appropriate reason to do so,
such as to process your claim and pay you or your doctor for services
rendered. We also maintain physical, electronic and procedural safeguards to
protect Information which comply with all applicable laws. Employees who
- Commitment to Confidentiality:
We apply our privacy principles to all types of personal information. CPS'
Privacy Principles apply to all items containing information about you that
could directly or indirectly identify you, whether in electronic or hard copy
format, whether original or copied, whether free-standing or networked, and any
medical records. We expect technology to continue to change the media upon
which personal information is stored, and we intend to extend confidentiality
guidelines to any changes as they might come into use.
We use security safeguards and techniques designed to protect our clients and
their member's data. We limit access to data to those who specifically need it
to conduct their business responsibilities. We permit only authorized
employees, trained in the proper handling of your information and our business
partners to have access to that information.
We limit the release of information. We do not share your personally
identifiable health information for any purpose other than for the
administration, claim processing, or other purposes permitted by law without
your prior authorization. We do not share personally identifiable information
about former clients and their members, for any purpose, except as permitted by
law. We never sell personally identifiable information about current or former
clients and their members.
- Disclosure of Information:
We may disclose any Information to or as
directed by your paying organization or doctor when we believe it
necessary for the conduct of our business, or where disclosure is required by
law. For example, Information may be disclosed for audit purposes, to attorneys
or other professionals, or to law enforcement and regulatory agencies, for
example, to help us prevent fraud. Except in those specific, limited
situations, without your consent, we will not make any disclosures of
Information to other companies who may want to sell their products or services
to you. For example, we do not sell customer lists and we will not sell your
name to a catalogue company or telemarketer. It is CPS' policy to require all
third parties other than your doctor or paying organization, that are to
receive any information to sign strict confidentiality agreements, and no
information will be ever be released to third parties without your written
- Protecting Your Personally Identifiable Information:
At CPS, we are very
aware of your privacy concerns and we share your concerns regarding the
confidentiality of your personally identifiable information:
We extend our privacy principles to all of your business relationships. We
expect our business partners to honor and follow our privacy principles in the
handling of all client and member information. Our business partners include
for example, entities that provide specialized services such as dental
services. Whenever we hire other organizations to provide support services, we
will require them to meet our privacy standards and to allow us to audit for
We hold our employees responsible. Each CPS employee is responsible for
maintaining the client's (and their members) confidence in the company. We
provide training and communications designed to educate employees about the
meaning, importance, and requirements of the CPS' Privacy Principles. We
actively participate in industry associations to support strong and effective
privacy guidelines and practices.
- Former Clients:
Even if you or your paying organization no longer use
CPS as your audiological network provider, doctors or facilities, our Privacy
Policy will continue to apply to you.
- To Whom This Policy Applies:
- Access to and Correction of Information:
If you desire to review any
file we may maintain for your personal Information, please contact your paying
organization as your first step in obtaining your records. If your paying
organization or you notifies us that any Information is incorrect, we will
review it. If we agree, we will correct our records. If we do not agree, you
may submit a short statement of dispute, which we will include in all future
disclosures of the disputed Information. Information collected in connection
with, or in anticipation of, any claim or legal proceeding will not be made
- Further Information:
As we move forward in developing new services, we will continue to maintain our dedication to assuring that your information is properly used and appropriately safeguarded. CPS may change this statement and policy from time to time. We will advise you on any changes to this policy and will notify you each year of our current privacy principles..